About Us

For customer-focused decision-making, the applicable standard is this: canadapooch is an independent online store focused on offering a carefully selected range of dog apparel and outerwear, dog boots and paw protection, harnesses, collars, and leashes, cooling gear, dog life jackets and water-safety gear, dog toys, and pet accessories. Within the same framework, we aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.

As part of reliable service, customers should understand that questions about our store or products are welcome at Support@canadapoels.shop or (505) 798-8186. Where applicable, Customer service hours are Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

For a transparent account of our expectations, the relevant position is that our customer promise is practical: transparent product information, free standard U.S. For that reason, shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. From a customer-service standpoint, we do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.

Merchant Information

For reliable service, the applicable standard is this: the customer contact email is Support@canadapoels.shop. In addition, the business name is canadapooch. As a related point, the complete physical address, which is also the default return address, is 582 Armijo St, Santa Fe, New Mexico, 87501, United States. Consistently with this rule, the customer contact telephone number is (505) 798-8186. For that reason, the storefront brand name is canadapooch.